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At Havila Mart, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://havilamartonline.com, place an order, or interact with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By using our website and services, you agree to the collection and use of your information in accordance with this policy.
We collect several types of information to provide you with the best service, including:
Personal Identification Information: This includes your name, email address, phone number, billing address, shipping address, payment details, and any other information you provide when creating an account or placing an order.
Technical Data: This includes information about how you access our website, such as IP addresses, browser types, operating systems, browsing history, and usage data. This helps us improve user experience and site performance.
Transaction Data: We collect information about the products you purchase, the payment method used, and your order history.
We use the information we collect for various purposes, including:
Order Fulfillment: To process, ship, and manage your orders, including handling payment and sending order confirmations.
Customer Support: To respond to your inquiries, assist with product issues, and provide after-sales support.
Marketing and Promotions: To send you promotional offers, product updates, and other communications that may interest you. You can opt-out of marketing emails at any time.
Website Improvement: To analyze website traffic and user behavior, helping us improve the site and tailor content to your interests.
Legal Compliance: To comply with applicable laws, regulations, and legal processes, such as fraud prevention and dispute resolution.
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties for the following reasons:
Service Providers: We may share your information with trusted partners, such as payment processors, shipping companies, and email marketing services, to help us fulfill your orders and provide customer support.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owner.
Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as a court order or government investigation.
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and track your interactions with the website. You can choose to disable cookies through your browser settings, but this may impact the functionality of the site.
We take the security of your personal information seriously and implement industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure payment processing, and firewalls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely dispose of or anonymize it.
Depending on your location, you may have the following rights regarding your personal data:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You may request the deletion of your personal data, subject to certain legal limitations.
Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the unsubscribe link in any promotional message or by contacting us directly.
Data Portability: You have the right to request a copy of your data in a machine-readable format for transfer to another service.
To exercise any of these rights, please contact us at [Your Contact Information].
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy practices, or security of these third-party sites. We recommend that you review their privacy policies before providing any personal information.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@havilamartonline.com
Phone: +44 784-814-9183
Address: 52 Tabernacle St, London EC2A 4NJ, United Kingdom
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